Shipping policy

📦 Shipping Policy – The Everyday Lab

Delivery times

Orders are processed within 1 to 3 business days from payment confirmation. Once dispatched, the estimated delivery time is 3 to 7 business days for shipments within the Mexican Republic. For extended or hard-to-reach areas, the time may extend up to 10 business days.

Shipping cost

Shipping charges are calculated at checkout based on the destination and the weight of the order. The Everyday Lab offers free shipping on orders exceeding a minimum amount established on the website, subject to promotions in effect.

Order tracking

Once your order has been dispatched, you will receive an email with the tracking number and the link to track your shipment in real time.

International shipping

At this time, The Everyday Lab ships only within the Mexican Republic. For inquiries about international shipping, contact us directly.

Incorrect address or undelivered package

The Everyday Lab is not responsible for delays or failed deliveries caused by incorrect shipping information provided by the customer. If the package is returned to our facilities for this reason, the customer must cover the reshipping costs.

Damage during shipping

If you receive your order with visible damage to the packaging or to the product, we ask that you report it within 48 hours following delivery, sending photographs of the product and the packaging to our customer service email. We commit to evaluating each case and giving you a solution as soon as possible.

Subscriptions

Shipments corresponding to subscription orders follow the same times and conditions described above. The approximate dates of each delivery will be communicated to the customer in advance.